The majority of our chargers’ smart features work over Bluetooth, however the reporting feature is the only one that requires a Wi-Fi connection.
Your charger will need to be connected to the internet to record the charge logs to be displayed in the charge history. If your charger is offline during the charge session, the logs will not be recorded.
If there is weak signal at the location of the charger, we would recommend using Wi-Fi boosters to strengthen the signal to ensure charge logs are recorded.
