Visit the purchase page and begin to design your perfect Simpson & Partners charger. Select the model, power rating, and any accessories you’d like, then choose from over 130 distinctive finishes to suit your home and select installation.
PurchaseAfter checkout, we’ll send you a short online survey that should take about 10 minutes to complete. This gathers details that allows the installer determine whether your installation is standard.
One of our approved installers will review your responses and discuss whether they have all the information they need. They’ll either be in touch to book a convenient installation date or discuss if your install comes under non-standard***. At this point, they will quote for the additional work, which you can accept or decline, no pressure, just clear choices.
We will dispatch your order within a few working days to an address of your choice. Whether it’s your home, your installer’s location, or a DHL pickup point. You’ll receive a tracking number as soon as your parcel is on the move.
On installation day, your approved installer will arrive at the agreed date and time. They will complete all the necessary paperwork, handle the technical sign-off and guide you through app setup and functionality.
Typically this involves drilling through two walls and a cable run of under 10m. The cable run is the distance between your distribution board and where you want your charger. It includes all testing and a nice tidy finish. It's typically a job that can be completed within 4 hours. And no one working at height or digging trenches.
Some installs are more involved and require more labour and/or materials. You will receive an accurate quote which you can accept or decline. If you choose to decline, you'll receive a full refund in 3 working days.
More labour could mean digging trenches and backfilling, increased cable run (you'll pay per metre for extra cable length), 22kW (3-Phase) cable is typically more expensive than 7kW (single-phase) cable. All Freestanding Series models require non-standard installation.
