Where do I find my installer PIN?

Locating your unique installer PIN.

March 26, 2025

Your installer PIN is displayed in the top left menu of your approved installer dashboard. Your installer PIN is also included in your approved installer email welcome pack.

WiFi Setup

Why is a newly installed charger showing a fault and not resetting?

Where do I find my installer PIN?

Why can the customer only charge at 16 amps even though I set the charger to 32 amps?

Why am I having trouble terminating my supply cable into Home Series chargers?

I'm having trouble installing and pairing the Energy Manager, what do I do?

Load Management

How do I update the chargepoint firmware if the customer has no WiFi access?

How do I identify the correct chargepoint at a site with multiple chargers?

How do I get support as an installer?

Electrical Protection

Are Simpson & Partners chargers solar compatible?

Amperage and Currents

Related articles

WiFi Setup

Why is a newly installed charger showing a fault and not resetting?

Where do I find my installer PIN?

Why can the customer only charge at 16 amps even though I set the charger to 32 amps?

Why am I having trouble terminating my supply cable into Home Series chargers?

I'm having trouble installing and pairing the Energy Manager, what do I do?

Load Management

How do I update the chargepoint firmware if the customer has no WiFi access?

How do I identify the correct chargepoint at a site with multiple chargers?

How do I get support as an installer?

Electrical Protection

Are Simpson & Partners chargers solar compatible?

Amperage and Currents