Single-phase is the phrase given to describe the electrical power supply that comes from the national grid into your property. Single-phase power supply is the most common type of electricity supply in UK homes, about 85% of domestic properties use it. It means electricity flows through one live wire, protected by a single fuse (usually rated at 60, 80, or 100 amps). With a single-phase power supply, the maximum charging rate for an EV charger is typically 7.3kW, which is perfect for most home charging needs.

Yes. All chargers (freestanding and wall mounted) are IP-rated, weatherproof and designed for outdoor use in rain, snow, or extreme temperatures.

The speed you can charge your car at home depends on three things: your home’s electricity supply, the charger you install (7kW or 22kW) and your car’s onboard charging capability. Most UK homes have a single-phase supply, which supports up to 7kW charging. If you have a three-phase supply, you can install a 22kW charger for much faster charging. The third but crucial element is your car’s onboard battery. Sometimes referred to as an OBC, the onboard battery is fixed and inside your car. Some hybrid plug in cars have 3.7kW on board battery, the majority of cars have 7kW, some have 11kW and a few have 22kW. The fastest you can charge your car at home is always going to be limited by the smallest number: Let’s see this in action: Example 1: If your home power supply is single phase and you choose a 7kW charger and plug in a Tesla with an onboard battery of 22kw, then the fastest you can charge will be 7kW. This is because the maximum available of power at your home is 7kW. If you have a 22kW charger, then the maximum rate you can charge is still 7kW. Example 2: You have three phase power supply and a 22kW eV charger, your car is a lovely brand-new car that has an on-board charger of 3.7kW. The fastest you’d be able to charge is 3.7kW.

Look for a reliable, durable charger with minimal downtime that complements your property's aesthetic. It should include MID meters for accurate billing and OFGEM compliance with UK government requirements. Simpson & Partners Holiday Series offers both wall-mounted and freestanding models, built from metal (not plastic) with 132 colour combinations to enhance your property. Simon from Coillemore House chose carefully: "I chose the Home 7 Plus so I could get the right colour combination. Neptune blue with a mid oak lid to fit in with the stone walls of our Georgian property. We love how it looks, it's super durable so it can stand up to all the weather Scotland can throw at it, and it's discreet so it doesn't look out of place."

We love colour. Mandy Simpson has curated a beautiful range to suit your home or business. The Home Series Basic model comes with our standard plastic cap in 4 classic colours. The Plus model gives you more choice — premium metal or wood lids, and 14 different front colours so you can create your own combination. Mandy works one-to-one with homeowners, interior designers, and architects. She offers a free personal consultation to help you choose colours that work with your brickwork, windows, doors, and overall environment. Mandy often helps those that live in listed homes or conservation areas put together a supporting pack to win approval from council planners and relevant heritage preservation authorities. Email her at mandy.simpson@simpson-partners.com

Your charger arrives pre-assembled with the top and front colours you selected. Inside you’ll also find: *Your wired Energy Manager, usually located in the “Important Bits” box inside. *Quick Start Guide, including QR codes to download the Simpson & Partners app. *Serial Number & PIN card keep this safe, as it provides secure access to your charger and is required for setup, support and remote diagnostics.* Mounting template and standard fixings (if applicable). Note: If you ordered cable hooks, these are shipped in a separate box.

Absolutely! You're welcome to use your own qualified electrician to install your Simpson & Partners Home Series charger. We recommend sharing our installer guides with your electrician beforehand – they'll find our chargers straightforward to install Good news about your warranty: Using your own installer won't affect your warranty at all, as long as the installation is completed by a qualified professional.

Minimal! All Simpson & Partners EV chargers are built to last and weatherproof. We recommend: • Occasional visual checks for wear or damage • Keeping the cable clean and safely stored • Software updates (done automatically via Wi-Fi) • Do not use harsh chemicals (eg bleach) • Never jet wash your EV charger And if you need support, our UK-Cotswolds based team is here to help.

It's up to you, but upgrading to 3-phase isn't common for most homes. When 3-phase makes sense: You have two EVs that could share the charging load You're already planning to install high-demand appliances like heat pumps, hot tubs, or indoor swimming pools You want the fastest possible home charging (up to 22kW) Who typically has 3-phase power? Most commercial premises like warehouses, farms, factories, shops, and restaurants have 3-phase. Some residential properties do too – particularly new-build large homes, barn conversions, or apartments in tower blocks with lifts. The reality: Upgrading to 3-phase can be time-consuming and expensive. For most homeowners with a single EV, standard single-phase power and a 7kW charger provides perfectly adequate overnight charging. How do I explore the option? Contact your district network operator or the national grid .national grid.

Yes, we offer bespoke colour-matching in exceptional cases – this is more common for businesses wanting to match their brand than for home installations. Our standard collection: We have 132 carefully curated colours and finishes. Our creative director, Mandy Simpson, personally selects each one to harmonise beautifully with walls, brickwork, and gardens. Important note: Our standard powder coating comes with a 10-year guarantee. Custom colours may not carry the same guarantee. Interested in a bespoke colour? Contact sales@simpson-partners.com (POA) and our production team will assess your request.

We make our wood lids out of real wood Accoya. Accoya wood is a dimensionally stable, modified pine that undergoes a special acetylation process. It doesn’t warp, swell or shrink becuase small water molecules inside the wood are effectively replaced by acetic acid. ie it's 'pickled'. The result is real wood that doesn’t rot. We finish our lids in four beautiful translucent shades which allow the grain of the wood to shine through. Accoya wood is guaranteed not to rot in 50 years and is used by architects around the world of domestic and commercial buildings, window and doors, cladding and bridges.

Standard installations start at £425 including VAT, with upfront costs typically offset within 12 months through guest usage. This covers a 7kW (single phase) installation, up to 4 hours on-site, and up to 15 meters of cable run. Costs increase if you need additional work such as drilling through multiple walls, trenching, working at height, or three-phase installations.

Typically within 12 months through guest charging revenue, often sooner with just a few extra bookings. After that, it's pure profit, a permanent feature that keeps generating income stay after stay, year after year. You're not just covering costs; you're creating a revenue stream while future-proofing your property.

Wall-mounted chargers attach to a suitable vertical wall (eg brick). The free-standing charger is an integrated pedestal model that has been designed for properties and driveways and car parking bays that don’t have a wall nearby to mount the charger on.

No problem! We offer freestanding posts with a single socket, allowing you to install a charger anywhere in your driveway or garage. These posts feature a fully integrated, discreet, and slim design. No wall? No problem!

Yes. EV drivers actively filter their search for properties with on-site charging, without it, you're invisible to this fast-growing market. As EV ownership increases, properties without charging are losing bookings year-round to those that offer it. Guests driving EV's need to charge it's an essential feature, not an extra. An on-site charger also generates better reviews and repeat bookings because it enhances the guest experience and shows you've thought of everything.

Yes. Our chargers are fully solar-compatible, letting you maximise your home energy and reduce costs. Many other chargers claim “green energy support,” but only S&P chargers integrate seamlessly with solar generation and smart tariffs, making your EV charging both efficient and environmentally friendly.

Homeowners that live in listed buildings (grade 1 or 2) or in conservation areas often chose our chargers due to their elegant design, discreet installation finish and customisable finishes. We are happy to help put together plans and image packs to present to your relevant authorities or heritage organisation panels to win their permission and gain approval. Our wall mount chargers are very small and slim. They come in metal (not plastic) with an option for wood lids and a carefully curated colour selection. Our integrated freestanding posts are also very discreet and help the charger blend seamlessly into environments where the final appearance is important.

Our EV chargers are designed to be installer-friendly, making the installation process straightforward for qualified electricians. Professional Installation Required: We recommend using a qualified electrician to install your charger. This isn't a DIY product – professional installation ensures your charger meets all safety standards and building regulations. Why installers love our chargers: Our products are built with installers in mind, featuring intuitive design and clear instructions that make the job quick and hassle-free. Easy setup for you: Once installed, connecting your charger to WiFi is simple. Just use Bluetooth on your mobile phone, stand near your charger, and follow the app prompts to connect to your WiFi network. You'll be up and running in minutes with full access to smart features like remote monitoring and charging schedules.

Yes. Simpson & Partners EV chargers support hardwired Ethernet connections, providing a more stable and reliable alternative to Wi-Fi—particularly in areas with poor signal strength or network interference.

Simpson & Partners chargers are engineered for reliability with close to zero downtime. If you ever need support, our technical team is available Monday–Friday 9am–5pm and Saturdays 9am–12pm at 01285 405 410. We resolve issues quickly to keep your guests happy and your reviews positive. Emma from Beaumont House explains: "I have particularly noticed repeat business from guests with electric cars, they like the reliability of the chargers as they know they always work. We haven't had any negative reviews at all since the Simpson chargers were installed. With our previous chargers, guests often thought they weren't working and gave up, which regularly resulted in negative customer reviews online."

You have two options. Use Tap Electric (free for hosts) where guests scan a QR code on the charger, pay automatically, and the money goes straight to your bank account. Or check the Simpson & Partners app to see exactly how much energy was used and collect payment before guests leave. Either way, you set your own kWh rate and guests understand they need to pay, just like they would at any public charging point.

David Simpson leads our hardware and software engineering teams and mechanical engineering team to ensure each charger can be physically built for durability and consistent performance. Both David and Mandy Simpson designed the chargers from scratch to have a signature look that they felt looks timeless, modern and discreet. Home Series Plus models feature premium lids in wood or metal, optional Wireless Energy Managers for 'no-mess' load balancing and ethernet connectivity option for ultimate connection. Home Series Freestanding are the worlds first fully integrated pedestal charger. The overall ethos of the business is to create upgradable and repairable chargers and ev chargers that won't end up in landfill.

Absolutely. EV chargers are considered fixed appliances that increase your property's value and future-proof it for the growing EV market. Our data shows a single-socket charger pays for itself in approximately 12 months through guest charging revenue. After that, it's a permanent income stream with minimal ongoing effort required from you. Simon from Coillemore House addresses remote locations: "The nearest public charging station is about 40 minutes drive away, so it's not really practical for guests to use. It adds time to their day trips. It's much preferable for them to be able to plug in whilst back at the house relaxing in the hot tub or preparing dinner. Before we had the charger, guests with EVs just had to plug into a socket through a window. It wasn't ideal as we couldn't charge them easily and couldn't offer fast or efficient charging." Emma from Beaumont House adds: "Guests often think charging points are more essential than a breakfast service. If you need to charge, you need to charge!"

We offer a 10-year enclosure and 5-year electronics warranty, supported by our UK team. Many competitors provide shorter warranties or rely on overseas support.