Hello and welcome to the Simpson & Partners family! We’re thrilled you’ve chosen one of our electric vehicle chargepoints to power your journey. As a small, family business, we’ve poured our heart into designing a charger that’s reliable, easy to use, and tailored for home users like you. Whether you’re new to EV ownership or a seasoned driver, we’re here to help you get started and make the most of your new chargepoint.
Why Your Simpson & Partners Chargepoint is a Game-Changer
Owning an EV is all about convenience, sustainability, and embracing the future of driving, and your new chargepoint is the perfect companion for that. Designed with home users in mind, it brings fast, efficient charging right to your doorstep. No more queuing at public stations or worrying about range anxiety. With your Simpson & Partners chargepoint, you can wake up every morning to a fully charged vehicle, ready for whatever the day throws at you.
Plus, charging at home can save you a lot of money compared to public chargers, and you’re doing your bit for the planet by powering up with cleaner energy, especially if you pair it with a renewable electricity tariff. We’ve built this chargepoint to be intuitive and no fuss, so you can focus on enjoying the drive rather than faffing about with complicated tech.
Unboxing and First Steps
When your chargepoint arrives, you’ll find everything neatly packed and ready to go. Before you get stuck in, here’s a quick rundown of what to expect and how to kick things off:
1. Check the Contents: Inside the box, you’ll have your chargepoint unit, an Energy Manager (if purchased), a card with your unique PIN, and a user manual. See the full box contents on this page here.
2. Installation - We’ve Got You Covered: Unless you’re a qualified electrician, we strongly recommend having your chargepoint installed by a professional. You are free to choose your own electrician or buy installation with your charger. We work with trusted installers who can set everything up safely and efficiently. Get in touch with us or check the “Installation” section of our website to book yours. They’ll handle the wiring, mounting, and testing, so it’s all sorted for you.
3. Powering Up: Once installed, your electrician will show you how to connect your EV and switch the unit on. Most of our chargepoints are plug-and-play, meaning you won’t need to fiddle with complex settings. Just plug in your car, and you’re good to go!
Getting to Know Your Chargepoint
Every Simpson & Partners chargepoint is designed to fit seamlessly into your daily life. Depending on your model, you might have features like adjustable charging speeds, a sleek LED display, or even smart connectivity through an app. The user manual will walk you through the specifics, but here are a few highlights to look forward to:
- Fast and Flexible Charging: Charge at a pace that suits you, whether you need a quick top-up or a full overnight session. Your charger includes a Type 2 port, a universal standard supported by almost every EV.
- Smart Features: All of our chargepoints let you schedule charging for off-peak hours to save on energy costs or monitor usage via your phone. Check your manual to see if this applies to yours.
- Built to Last: We’ve crafted these units to withstand the British weather (rain and all!), so you can trust it’ll keep performing year after year.
If you’re ever unsure about how something works, our support site has detailed guides, or you can reach out to us directly. We’re a small team, so you’ll always get a friendly, human response.
Tips for a Smooth Start
To help you hit the ground running, here are a few pointers from us:
- Test It Out: Once installed, give it a trial run by plugging in your EV. Watch the car or the app to confirm it’s charging. It’s a small thing, but seeing it in action is pretty satisfying!
- Find Your Rhythm: Think about when you’ll charge most often. Overnight is popular for convenience and cheaper rates, but you might prefer a daytime boost if you’ve got solar panels.
- Keep It Simple: Our chargepoints are designed to be as straightforward as they are beautiful. Plug in, charge up, drive off. Optionally set a schedule to take advantage of cheap off-peak electricity so you wake up to a fully charged car. Job done!
So, here’s to new adventures, greener miles, and the joy of electric driving.
Welcome to Simpson & Partners, we’re chuffed to have you on board!
Happy charging,
The Simpson & Partners Team